Privacy Policy

Last updated: September 22, 2026

Alliance Recovery Center LLC (“Alliance Recovery Center,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect through this website (alliancercnt.com), how we use it, how we share it, and the rights you have over your information.

This policy covers information collected through our website only. How we handle your protected health information as a patient is described separately in our Notice of Privacy Practices, and our handling of consumer health data under Washington law is described in our Consumer Health Data Privacy Policy.

1. Information We Collect

Information you provide directly. When you use our appointment request form, call us, or email us, we collect the details you share, which may include your name, phone number, email address, preferred contact time, who is reaching out (for example, yourself or a family member), insurance information, and anything you write in your message. Please do not include sensitive medical details, diagnoses, or Social Security numbers in website forms or email — a brief description of what you are looking for is enough.

Information collected automatically. When you visit our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, the pages you visit, the time and date of your visit, and approximate location derived from your IP address. This helps us keep the site secure and understand how it is used.

2. How We Use Your Information

We use the information we collect to:

Respond to your appointment requests, questions, and messages;
Verify insurance coverage and schedule or coordinate care at your request;
Operate, maintain, and improve our website;
Protect the security of our website and prevent fraud or misuse;
Comply with applicable laws, regulations, and legal processes; and
Communicate with you about our services, with your consent where required.

3. How We Share Your Information

We share information only as described below:

Service providers. We share information with trusted vendors who help us operate the website, such as our website hosting provider and the provider that processes our online forms. They may use the information only to provide services to us.
Legal requirements. We may disclose information when required by law, court order, or legal process, or to protect the rights, safety, and security of our patients, staff, and the public.
Business transfers. If our practice is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
With your consent. We share information for any other purpose with your permission.

We do not sell your personal information. We do not sell, rent, or trade the personal information collected through this website to third parties for money or other valuable consideration.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies — small files stored on your device — to remember your preferences, keep the site working properly, and understand how visitors use the site. You can control cookies through your browser settings; most browsers allow you to block or delete cookies. Blocking cookies may affect how parts of the site work.

5. Your Privacy Rights

Depending on where you live, you may have rights over your personal information under state privacy laws, including the California Consumer Privacy Act (as amended by the California Privacy Rights Act), and the privacy laws of Colorado, Connecticut, Virginia, Utah, Oregon, Texas, Montana, and other states. These rights may include:

Right to know: to know what personal information we collect, use, and share about you;
Right to access: to request a copy of the personal information we hold about you;
Right to delete: to request deletion of your personal information, subject to legal exceptions;
Right to correct: to request correction of inaccurate personal information;
Right to opt out: to opt out of the sale or sharing of personal information for targeted advertising (we do not sell or share personal information in these ways); and
Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.

Some states also give you the right to appeal if we deny your request. To exercise any of these rights, call us at (206) 468-6359 or email info@alliancercnt.com with “Privacy Request” in the subject line. We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to make a request on your behalf; we may ask for proof of the agent’s authority. If you are a Washington resident, additional rights over your consumer health data are described in our Consumer Health Data Privacy Policy.

6. Communications and Consent

When you submit our appointment request form and check the consent box, you agree that we may contact you by phone, text message, or email about your request, using the contact details you provided. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. This consent is not a condition of receiving treatment.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information collected through this website. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please do not send highly sensitive information through unencrypted email.

8. Data Retention

We keep personal information only as long as reasonably needed for the purposes described in this policy — for example, to respond to your inquiry, maintain our records, and meet legal or regulatory obligations — unless a longer retention period is required by law.

9. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are under 18, please have a parent or guardian contact us on your behalf. If we learn that we have collected information from a child under 13, we will delete it.

10. Third-Party Links

Our website may link to third-party websites, such as crisis resources. We are not responsible for the privacy practices of those sites; we encourage you to review their privacy policies.

11. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no common standard for responding to such signals, our website does not currently respond to them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the new version on this page. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Alliance Recovery Center LLC
30817 Pacific Hwy S, Unit A, Federal Way, WA 98003
(206) 468-6359 · info@alliancercnt.com